Associate Director - Operations and Finance

The Associate Director - Finance and Operations will be a strategic thought-partner, and report to the Chief Executive Officer. This position will have responsibility to all internal operations and all administrative departments.  Working with the CEO, the Board of Directors, Director of Programs and key stake holders, this position will create a strategic plan and oversee its implementation.  This position will provide strong day to day leadership for Elevate by maintaining a positive work environment with an open-door policy that stresses collaboration, creativity and utilization of the unique skill sets each team member brings to the organization. 

The Associate Director will partner with the leadership team in forming the strategic financial plan and will influence decision making and operations as Elevate continues to enhance its quality programming and build capacity. The position has regular contact with local and state government agencies, professional service providers, vendors, and staff. 

The Associate Director - Finance and Operations, working in tandem with the Associate Director - Programs,  will be a key player in the financial operations of the organization ensuring that the public and private funds received to provide services are fully accounted for and utilized efficiently, effectively and as intended by the donor/funder. 

Key Responsibilities: 

Finance:   

• Preparation and management of agency and program budgets in collaboration with CEO and Direct Program staff and leadership 

• Oversee the closing of the monthly and year-end books  

• Lead and manage the annual external audit and 990 including management of schedules and control narratives; serve as primary point of contact for auditors; implement auditor recommendations 

• Coordinate with financial staff and contractors to produce accurate and timely financial statements 

• Prepare and provide financial reports to the Board of Directors 

• Manage the organization’s cash flow; support business planning with sophisticated financial models and accurate revenue forecasts 

• Oversee the reconciliations of all monthly Bank records 

• Ensure the creation of and maintenance of asset list  

• Ensure compliance with the Elevate Financial Policies and Procedures 

Operations:

• Work with Director of Program and program managers to develop and deliver programming that parallels organization mission and meets the needs of the community and clients 

• Work with Director of Programs to develop performance metrics that measure success within their area of responsibility 

• Work with HR and program management staff the recruitment and retention of quality staff 

• Work with HR to maintain policies and procedures that support a positive people orientated work environment 

• Maintain a positive relationship with all program partners and assist in ensuring contract renewals.   

Facilities 

• Oversees buildings and ground maintenance 

• Ensure facilities meet all state licensing regulations 

• Sourcing and overseeing contracts and service providers  

• Overseeing any renovations, refurbishments and building projects 

• Oversee all offices logistical needs 

Information Technology 

• Sourcing and overseeing contracts and service providers  

• Reviewing of IT processes and recommending services and or equipment that will improve the effectiveness of IT integration 

Human Resources 

• Work with Human Resources Advisor to develop and maintain the Elevate Human Resources Policies and Procedures to ensure smooth organization operations including administration of  compensation and benefit programs.  

• Work with HR to ensure competitive compensation and benefit programs 

• Develop and oversee recruitment and retention programming that ensures a work environment consistent with Elevates mission and goals while retaining high performance contributors.   

• Oversee any issues requiring discipline or termination of Elevate personnel and in conjunction with HR, CEO and Director of Programs to ensure that all terminations are handled in accordance with Elevates policies and government regulations 

Key Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and have a commitment to and passion for assisting the organization in achieving the mission. The attributes listed below are representative of the knowledge, skill, and/or ability appropriate for the level of work performed. 

• Bachelor’s degree in Business or Finance; or equivalent combination of formal education and experience.   

• Proven track record of successful management and balances the delivery of programs against the reality of budgets 

• Five-plus years of broad financial and operations management experience, preferred in a nonprofit environment 

• The ideal candidate has experience in and responsibility for the quality and content of all financial data, cash flow, annual budgets, audit coordination, and grants. 

• Ability to translate financial concepts to – and to effectively collaborate with -- programmatic and fundraising colleagues who do not necessarily have finance backgrounds 

• Excellent communication and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders including the Board of Directors. 

• A multi-tasker with the ability to wear many hats in a fast-paced environment 

In evaluating candidates for this position, Elevate may consider a combination of education, training, and experience which provides the necessary knowledge, skills and abilities to perform the duties of the position. 

This position description describes the general nature and level of work performed by the individual assigned to this position and should not be interpreted as all inclusive.  It does not state or imply these are the only duties and responsibilities assigned to the position.  The employee may be required to perform other job-related duties.  All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability.   

The mission and philosophy of Elevate requires this position to perform in both a professional and personable manner. The manner in which the employee relates to fellow employees, clients, and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each client, visitor and fellow employee is a requisite of successful job performance. In addition, strict client confidentiality must be maintained.